06 Feb 2018

By John P. Frinjuah Nigeria’s 2015 presidential race was widely seen as a “referendum” on the economy, the blight of corruption, and the state of the country’s security. Muhammadu Buhari’s victory left many Nigerians optimistic that he would stem the tide of unemployment, effectively deal with corruption, and deal a crushing blow to Boko Haram. Almost three years into his government,...

05 Feb 2018

Despite praise for the president’s anti-graft campaign, perceived corruption remains high in Nigeria, especially in the public sector, a recent Afrobarometer survey indicates. The police are perceived as the most corrupt and least trusted among key public institutions. Although most Nigerians think they can make a difference in the fight against graft, many still fear retaliation ...

13 Apr 2016

This week, I finally watched the movie “The Martian,” starring Matt Damon. Damon plays Mark Watney, an astronaut trained in botany who is left for dead on Mars. Watney must stretch his food rations to keep himself alive in case help arrives. Using all the tools in his mental toolbox, and with no way to communicate with NASA, he engineers methods to keep certain death at bay until the nex...

13 Apr 2016

Bar none, the biggest objection a customer ever raises is price. Often they don’t comprehend the value of your solution, therefore concluding that the number you’ve quoted is completely arbitrary, maybe even greed-based. It’s true that today’s customers exist in a climate of global competition; they know how to “Google it,” etc. But information isn’t always knowledge, so they’re not nece...

13 Apr 2016

Research shows that salespeople will never reach their performance potential without a well-defined sales-call procedure that they can follow and learn from. “Winging it” on sales calls has grim consequences – lost sales, extended sell cycles, margin erosion and no clear path to improvement. Bottom line: Your entire sales career can be mediocre if you “wing it.” Performance improves b...

13 Apr 2016

In business, there’s an expression: To have and to hold, from this day forward. … Oh, wait, that’s a marriage vow. And even then it doesn’t bind. Here in the sales-verse, people coming and going like serial monogamists can sting your bottom line: Onboarding new hires is costly and time-consuming. Organizations must pay to find and vet potential new hires; they also need to invest at leas...

13 Apr 2016

Sales forecasting is commonplace among sales managers, despite the fact that it’s a ridiculously difficult undertaking and the further fact that forecasting accurately is nearly impossible. It’s typical to end up with forecasted numbers that miss the mark by a sizable margin. Sales managers often find themselves in a familiar situation: running around in a postmortem panic over why th...

11 Apr 2016

Spring is starting to show through here in our hometown of Las Vegas. We’re in the midst of trade show season and companies from a host of different industries are visiting the city to promote their offerings and vie for future business. The sales-verse is inhabited by better-educated customers these days, and we have innovations meant to streamline the getting and keeping of business...